Residential Sales | Bayleys
Fay Hancock-Coombes has worked in real estate since 2013 and brings a unique blend of professional efficiency and heartfelt care to everything she does. With a natural passion for helping others, Fay has always been drawn to people-focused roles - and real estate is no exception. For her, it’s not just a job, but something deeply ingrained in who she is.
Reliable, personable, and solutions-focused, Fay is known for her calm, patient approach and her unwavering commitment to her clients. She listens closely, communicates clearly, and consistently goes above and beyond to deliver a seamless and rewarding experience. Her background in management and administration has given her a meticulous, methodical work ethic, complemented by a genuinely kind and considerate nature.
Fay is proud to be part of the Bayleys team, drawn to the company’s reputation for trust, integrity, and professionalism. She thrives on the variety of real estate, appreciating that every property has its own story and every client their own journey. Her goal is always the same - to achieve outstanding results while making a meaningful difference in people’s lives.
Now based in Rolleston, where she lived before spending time in Australia, Fay is deeply connected to the Selwyn community. She actively supports several local schools, including West Melton and Sheffield Primary Schools, as well as the Selwyn Rowing Club.
Testimonials:
Fay was so professional and achieved an excellent outcome.
Posted by Sharon (Vendor) on 8 Nov 2025
Fay was extremely good to deal with. She helped me with the whole process, very motivated and also had great contacts. Couldn't have asked for better.
Posted by Kirk (Buyer) on 5 Nov 2025
Fay was friendly and helpful. She wasn't pushy and allowed us time to consider our options.
Posted by Wilesca and Clerence (Buyers) on 4 Nov 2025
Fay was amazing to deal with!! She was so friendly and helpful. She went above and beyond to ensure we understood the whole process. Nothing was any bother for her and she was always the cheerful voice at the end of the phone to answer any questions. She had a wealth of knowledge across the whole process.
Posted by Helen and David (Buyers) on 10 Oct 2025
Above and beyond our expectations. Totally committed to every part of the sales process. We first met Fay when she was associated with another company. Fay showed initiative and maintained contact with us despite an extended period of time between when we first toyed with the idea of selling and actually deciding to go to market. When it finally came time to sell our house, she honoured her original agreement around commission. Her market knowledge was excellent but at the same time she was humble enough to say when she didn't know something and within 24 hours had answers for us. Fay performed above and beyond our expectations and made time to meet with us whenever we wanted to and at times that suited us. She not only marketed and sold our house, but was very proactive and involved in finding us another house to move into. Fay acted on our behalf when we went to view homes to purchase and visited several homes with us. The house we eventually bought was as a direct result of Fay's proactive nature and determination to do the very best for her clients. Fay is totally committed to her client's needs putting them first in every aspect of the sales process. We have built up a lasting relationship with her and will definitely be using her to market and sell our home when we decide to move on.
Posted by Peter and Bronwyn (Seller) on 24 Sep 2025
First home made simple. Fay was absolutely amazing. Made the process of buying my first home a breeze. Always at the end of the phone when I needed her for any questions that I had. If you need someone that will go above and beyond Fay is your lady.
Posted by Amelia (Buyer) on 02 Jun 2025
Brilliant! We met Fay while doing an open home, explained what we were looking for. She had just the property that fitted our needs. Fay was prompt, professional but she is also very personable.
Posted by Reagan and Jacinda (Buyer) on 8 May 2025
Outstanding service from start to finish. Fantastic experience with Fay! Knowledgeable, approachable, and made the whole selling process stress free. Highly recommend to anyone looking to buy or sell!
Posted by James (Seller) on 01 May 2025
5 stars
